Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. 2026 C2H, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if 2026 C2H, LLC believes that customer conduct violates applicable law or is harmful to the interests of 2026 C2H, LLC and its subsidiaries.

Privacy Policy Extended

Last Updated: January 30, 2026

  1. Introduction

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application or service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

  1. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express interest in obtaining information about us or our products and services
  • Participate in activities on the service
  • Contact us

This information may include:

  • Name and Contact Data: First and last name, email address, postal address, phone number
  • Credentials: Passwords, password hints, and similar security information
  • Demographic Information: Age, gender, country, and preferences
  • Payment Information: Payment card details and billing information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you access our service, we automatically collect certain information about your device, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, and other diagnostic data
  • Location Data: Approximate geographic location based on IP address

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Social media platforms (if you connect your account)
  • Analytics providers
  • Advertising partners
  • Public databases
  1. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Core Service Functions

  • To create and manage your account
  • To process transactions and send related information
  • To provide customer support and respond to inquiries
  • To send administrative information, updates, and security alerts

3.2 Service Improvement

  • To analyze usage trends and preferences
  • To improve our service functionality and user experience
  • To develop new features and services
  • To perform testing, research, and analysis

3.3 Marketing and Communications

  • To send promotional communications (with your consent)
  • To deliver targeted advertising and content
  • To conduct surveys and gather feedback
  • To run contests, promotions, or special offers

3.4 Legal and Security

  • To enforce our terms and conditions
  • To prevent fraud and abuse
  • To comply with legal obligations
  • To protect our rights and the safety of our users
  1. SMS Opt-In and Text Messaging

Message Type Disclosure

By using our website and services, you consent to receive messages from us, which may include the following types:

  • Transactional Messages: These include confirmations, invoices, updates about your account, and other essential communication regarding your use of our services.
  • Promotional Messages: You may receive marketing communications regarding our products, services, offers, and news. These communications are intended to keep you informed and engaged.
  • Service Updates: Important updates about our services, changes to our Terms of Service or Privacy Policy, or necessary operational notices.

2. Opt-Out Options:

You may opt out of receiving promotional messages at any time by following the unsubscribe instructions included in those communications or by contacting us directly. However, please note that you will continue to receive transactional and essential messages related to your account.

3. Message Frequency:

The frequency of messages may vary depending on your engagement with our services.

4. Contact Information:

If you have any questions, concerns, or requests regarding our message type disclosure, please contact us at c2hinfo@c2htransform.com

4.1 SMS Program Details

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive text messages from us, including:

  • Transactional messages (order confirmations, account updates)
  • Promotional messages (special offers, announcements)
  • Service notifications

4.2 Message Frequency

Message frequency varies depending on your interaction with our service. You may receive up to 10 messages per month.

4.3 SMS Opt-In Process

  • You provide express written consent by checking the SMS opt-in box and submitting your phone number
  • You will receive a confirmation message to verify your enrollment
  • Standard message and data rates may apply

4.4 SMS Opt-Out

You may opt-out of SMS messages at any time by:

  • Replying "STOP" to any SMS message
  • Texting "STOP" to +1 866-694-5861
  • Updating your communication preferences in your account settings
  • Contacting customer support

After opting out, you will receive one final confirmation message.

4.5 SMS Help

For SMS help, reply "HELP" to any message or text "HELP" to +1 866-694-5861. You can also contact customer support at c2hinfo@c2htransform.com

4.6 Supported Carriers

Our SMS service is available on all major U.S. carriers. Please check with your carrier for specific messaging capabilities.

  1. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

Essential Cookies: Required for the service to function properly

  • Session management
  • Authentication
  • Security features

Preference Cookies: Remember your settings and choices

  • Language preferences
  • Display settings
  • User interface customization

Analytics Cookies: Help us understand how users interact with our service

  • Google Analytics
  • Usage statistics
  • Performance monitoring

Advertising Cookies: Used to deliver relevant advertisements

  • Targeted advertising
  • Ad performance measurement
  • Retargeting campaigns

5.2 Third-Party Tracking

We may allow third-party companies to serve cookies on our service for:

  • Analytics and performance monitoring
  • Advertising and marketing campaigns
  • Social media integration

Third-party providers include:

  • Google Analytics
  • Facebook Pixel
  • [Other specific providers]

5.3 Cookie Management

You can control cookies through:

  • Browser Settings: Most browsers allow you to refuse or delete cookies
  • Opt-Out Tools: Industry opt-out pages like NAI and DAA
  • Mobile Settings: Use your device's advertising settings to limit ad tracking

Note: Disabling cookies may limit your ability to use certain features of our service.

5.4 Do Not Track

We currently do not respond to "Do Not Track" signals, but we will honor opt-out preferences set through your browser or device settings.

  1. Data Security and Handling

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

Technical Safeguards:

  • SSL/TLS encryption for data in transit
  • Encryption of sensitive data at rest
  • Secure password hashing (bcrypt/Argon2)
  • Regular security audits and penetration testing
  • Firewall protection and intrusion detection systems

Administrative Safeguards:

  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection and privacy
  • Confidentiality agreements with staff and contractors
  • Regular review and updates of security policies

Physical Safeguards:

  • Secure data center facilities
  • Access controls and monitoring
  • Environmental controls

6.2 Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations (e.g., tax, accounting requirements)
  • Resolve disputes and enforce agreements
  • Meet legitimate business interests

Upon account deletion or request, we will delete or anonymize your personal information within [30-90 days], except where retention is required by law.

6.3 Data Breach Response

In the event of a data breach that affects your personal information:

  • We will notify you within 72 hours of discovery
  • We will provide details about the breach and affected information
  • We will offer guidance on protective measures you can take
  • We will report the breach to relevant authorities as required by law

6.4 International Data Transfers

If you are accessing our service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. We ensure adequate safeguards through:

  • Standard Contractual Clauses (SCCs)
  • Privacy Shield frameworks (where applicable)
  • Other approved transfer mechanisms
  • User Rights

7.1 Access and Portability

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Portability: Receive your data in a structured, commonly used format
  • Timeline: We will respond to access requests within 30 days

7.2 Correction and Updates

You have the right to:

  • Update or correct inaccurate personal information
  • Access your account settings to modify information directly
  • Contact us to request corrections

7.3 Deletion Rights ("Right to be Forgotten")

You have the right to:

  • Request deletion of your personal information
  • Close your account at any time
  • Have your data erased, subject to legal retention requirements

Please note: Some information may be retained in backup systems for a limited period or as required by law.

7.4 Objection and Restriction

You have the right to:

  • Object to processing of your personal information for marketing purposes
  • Request restriction of processing in certain circumstances
  • Opt-out of automated decision-making processes

7.5 Withdraw Consent

You have the right to:

  • Withdraw consent at any time where processing is based on consent
  • Opt-out of marketing communications
  • Disable cookies and tracking technologies

7.6 Exercising Your Rights

To exercise any of these rights:

  • Email us at: c2hinfo@c2htransform.com
  • Use the "Privacy" section in your account settings
  • Mail written requests to: 8401 Maryland Drive, #4261
    Richmond, VA 23294

We will verify your identity before processing rights requests and respond within 30 days.

7.7 Right to Lodge a Complaint

If you believe we have not handled your information properly, you have the right to lodge a complaint with your local data protection authority.

  1. Mobile Information and Sharing

Mobile Information Sharing Statement

We are committed to protecting your privacy. When you use our mobile application, we may collect and share certain information to enhance your experience, provide services, and improve our app. Information may be sold at our discretion.

  1. Information We Collect: We may collect personal information such as your name, email address, and location, as well as non-personal information such as device type, operating system, and user preferences.
  2. Use of Information: The information collected may be used for purposes including, but not limited to, improving our services, personalizing your experience, sending notifications, and conducting analysis for research and development.
  3. Sharing of Information: We do not sell your personal information. However, we may share your information with trusted third-party service providers to assist us in operating our app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  4. Your Consent: By using our mobile application, you consent to the collection and sharing of your information as outlined in this statement.
  5. Changes to This Statement: We may update this information sharing statement from time to time. We encourage you to review it regularly for any changes.

8.1 Mobile Application Permissions

Our mobile application may request the following permissions:

Required Permissions:

  • Internet Access: To connect to our services
  • Network State: To check connectivity status

Optional Permissions:

  • Camera: To upload photos or scan QR codes (with your permission)
  • Location: To provide location-based services (with your permission)
  • Storage: To save files and cache data (with your permission)
  • Notifications: To send push notifications (with your permission)
  • Contacts: To facilitate sharing or invitations (with your permission)

You can modify these permissions at any time through your device settings.

8.2 Mobile Analytics

We collect mobile-specific information, including:

  • Device type and model
  • Operating system version
  • Mobile carrier
  • App version and performance data
  • Crash reports and diagnostics

8.3 Push Notifications

If you opt-in to push notifications:

  • We will send alerts about account activity, updates, and promotions
  • You can disable notifications through your device settings or app preferences
  • We do not collect precise location data through push notifications

8.4 Mobile Advertising ID

We may collect your mobile advertising identifier (IDFA for iOS, AAID for Android) for:

  • Targeted advertising
  • Analytics and attribution
  • Personalized content

You can reset or limit ad tracking through your device settings:

  • iOS: Settings > Privacy > Advertising > Limit Ad Tracking
  • Android: Settings > Google > Ads > Opt out of Ads Personalization

8.5 Information Sharing with Third Parties

We may share your information with the following categories of third parties:

Service Providers:

  • Cloud hosting services (e.g., AWS, Google Cloud)
  • Payment processors (e.g., Stripe, PayPal)
  • Email and communication services
  • Analytics providers (e.g., Google Analytics, Mixpanel)
  • Customer support platforms

Business Partners:

  • Advertising networks and marketing partners
  • Affiliate partners
  • Co-branded service providers

Legal and Safety:

  • Law enforcement when required by law
  • Legal advisors and auditors
  • Parties involved in legal proceedings

Business Transfers:

  • In connection with a merger, acquisition, or sale of assets
  • During bankruptcy or insolvency proceedings

With Your Consent:

  • Social media platforms (when you choose to share)
  • Third-party integrations you authorize
  • Other parties you explicitly consent to

8.6 Third-Party Links

Our service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8.7 Children's Privacy (COPPA Compliance)

Our service is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

  1. State-Specific Rights

9.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights:

  • Right to know what personal information is collected
  • Right to know if information is sold or shared
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

California "Shine the Light" Law: You may request information about disclosure of personal information to third parties for marketing purposes.

9.2 Virginia, Colorado, Connecticut, and Utah Residents

Residents of these states have rights similar to CCPA, including access, deletion, correction, and opt-out rights.

9.3 Nevada Residents

Nevada residents may opt-out of the sale of certain personal information. To exercise this right, contact us at [privacy email].

  1. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Email: c2hinfo@c2htransform.com
Phone: +1 866-694-5861
Mail: C2H LLC

8401 Maryland Drive, #4261

Richmond, VA 23294

Data Protection Officer: C2H LLC (Internal: GoDaddy Securities)

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)
  • Displaying a prominent notice on our service

Your continued use of the service after changes constitutes acceptance of the updated Privacy Policy.

  1. Consent

By using our service, you consent to this Privacy Policy and agree to its terms.

13. Sale or Sharing of Personal Data

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

To opt out of the "sale" or "sharing" of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.

Effective Date: January 30, 2026

 

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. 2026 C2H, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if 2026 C2H, LLC believes that customer conduct violates applicable law or is harmful to the interests of 2026 C2H, LLC and its subsidiaries.